Salesforce Service Cloud - Next Level Klantenservice

As a service manager you are often overwhelmed by the complexity and challenges of service management. Customer demands can sometimes seem impossible to meet and the pressure to constantly perform can feel suffocating. We understand your pain and are ready to help you. Salesforce Service Cloud was developed to support you as a service manager in delivering excellent customer service and efficiently managing your service processes. Whether you're struggling to track customer interactions, manage service tickets, or improve collaboration within your team, we've got the solutions you need.

Service through all channels

Offer service via your website, chat, email, telephone and self-service with Service Cloud. Give existing and potential customers the experience they deserve across every channel.

Efficient Case Management

Create a streamlined process for handling service questions and future-proof your customer service.

Sustainable customer relationships

Deliver a next level customer experience where and when your customers need it. Increase loyalty and bind customers for life.

Service Cloud implementation from A to Z. CBEE Remarkable supports in all steps.

Our Remarkable Approach
 hexa-shape      Thorough analysis of your business processes
 hexa-shape      Deployment and optimization of Service Cloud
 hexa-shape      Training and guidance of the end users

We help your organization improve business results by working more efficiently. We design your internal processes smartly, so that employees can do what they are good at and what they enjoy. We provide Salesforce Service Cloud implementations tailored to the working methods and needs of your organization. Together we create a customer-oriented service process, so that your customers and employees become happier.

We believe in the power of smart IT solutions to improve business results. We believe in the power of Salesforce and Certinia.

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Beside you

We have a personal approach in all our collaborations. We are always close by for answers or advice. We switch quickly and always work on the best result.

Ambitious

We help organizations achieve the best business results and set the bar high. Together with our customers, we work purposefully to achieve the set objectives.

Together

A pleasant and sustainable cooperation is important to us. By joining forces in the field of sales, service, marketing and finance, we work together with the customer towards a successful future for their company