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VRelax offers a scientifically validated virtual reality app aimed at people within the mental health community, hospitals and business. With VRelax, they manage their stress levels themselves. It is a relaxation tool against stress, burnout, anxiety and gloom. But also a distraction tool for pain distraction, physical discomfort and medical technical procedures. From mild stress to severe psychological symptoms, VRelax can provide relief for any kind of stress at any time and place.
“This creates a 360-degree view of the customer, where sales, marketing and service come together on one platform!”
Together with its investors Carduso Capital and Triade, VRelax’s ambitious team has the ambition to further expand its footprint in the Dutch and European markets in the coming years. Over the past year, VRelax has shaped this ambition by expanding its Sales and Marketing team by 3 senior professionals. To further accelerate this growth, a good system is necessary to optimally support the Marketing and Sales activities. With Salesforce, VRelax chose a package that not only provides insight into the conversion on Sales. It can also shape the service organization and customer contact after purchase. This creates a 360-degree view of the customer, where Sales, Marketing and Service come together on one platform!
VRelax wanted a system with which to make strides in the Sales and Service area and thus meet the high expectations for the future. The organization is very satisfied with the cooperation. Since both companies are from Groningen, it was possible to switch quickly. Therefore, nice steps were taken in streamlining the internal processes. “We needed a party that continued to support us throughout the process so that we could use Salesforce optimally,” said Sebastiaan Lommelaars, Marketing Manager at VRelax.
“It was very nice that the consultants from CBEE Remarkable also had knowledge of our internal processes, so Salesforce now fits perfectly. They took a lot of work off our hands and communication was clear and fast. As a result, we have made great strides toward automating processes and the system is really being used optimally!”
Results of our approach
- Stock registration of VR glasses
- Case management glasses insightful
- Taking advantage of sales opportunities