IG&H accelerates acquisition integrations with Salesforce, Certinia and CBEE Remarkable

But fast growth through acquisitions comes with challenges. New entities, fragmented IT landscapes, misaligned processes and an explosion of business data. ‘The growing pains were real,’ says Mathijs Hoenen, Finance Director at IG&H. ‘We didn’t just gain colleagues and revenue, we also inherited plenty of technical and organisational complexity. You want to stay agile as a company, without reinventing the wheel every time.’

One platform as the foundation for controlled growth
To support that growth, IG&H chose one central platform in 2019. Salesforce for front-office processes and Certinia for finance. Since early 2022, IG&H has been working with CBEE Remarkable, experts at the intersection of integration and business consultancy. ‘Integrating a new company used to take us much longer.” says Mathijs. ‘Now, thanks to a joint quick scan, we sit down with the management of the acquired company to map out all processes, systems and specifics in just one morning. It’s a structured workshop that gives us an immediate roadmap for integration. What used to take days just to prepare, we now realise in weeks or even days.’

Chris Boonstra, founder of CBEE Remarkable, adds: ‘The quick scan gives us fast insight. And because we understand business and finance, we speak their language right away. That helps us challenge clients to adapt to the platform, rather than customise everything around their legacy processes. We bring exceptions to light and ask the right questions: do you really need this, or can you grow into the new way of working? That keeps the platform scalable and easy to manage.’

‘Integrations that used to take months now take weeks or even days’
Mathijs Hoenen, Finance Director at IG&H

 

Multi-currency, staffing flows and Experience Cloud speed up delivery
IG&H now has entities in Portugal, Germany and Poland. ‘We’re building towards a multi-currency setup, so we can support different currencies in each region,’ says Mathijs. ‘The standard functionality gets us a long way and where needed, CBEE Remarkable helps us build for the future. The goal remains the same – one version of the truth, accessible to everyone.’

Some acquisitions came with a large volume of staffing contracts. ‘Thanks to CBEE Remarkable, we now process those directly in Salesforce,’ Mathijs explains. ‘We also built a portal using Experience Cloud. Clients can approve hours, managers get automatic notifications, and invoices are generated right after approval. It’s faster, clearer and helps the entire organisation work more efficiently.’

The result is clear. ‘We now process more than twice the number of projects and invoices, with hardly any expansion of the finance team,’ Mathijs highlights. ‘Efficiency and automation free up our people to focus on real value instead of repetitive tasks. By optimising processes and automating where possible, we save hours of manual work. And because everything is in one system, we have real-time financial insight across all entities.’

Functional knowledge and business insight make the difference
Every new integration has its own complexity. Local invoicing rules, different reporting standards, or VAT structures across countries. ‘That’s when the partnership with CBEE Remarkable really adds value,’ says Mathijs. ‘Their consultants understand the business. They think beyond systems and challenge us where needed. They don’t just configure systems, they combine hands-on experience with sharp business insight. That makes them a true sparring partner we can rely on for every new challenge.’

‘We process twice the number of projects and invoices with the same team’
Mathijs Hoenen, Finance Director at IG&H

 

Looking ahead with Agentforce
With Salesforce in place, IG&H is ready to invest further – including in Agentforce, Salesforce’s AI solution. ‘We finally have space to innovate again,’ Mathijs concludes. ‘There’s energy and ambition to build something new. Thanks to the foundation we laid with CBEE Remarkable, we’re ready to keep growing and unlock new opportunities. That’s the biggest win. Salesforce ans Certinia doesn’t just enable growth. It ensures we can actually handle it.’