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Enable U helps organizations connect their IT landscape, but noticed that its own internal processes also needed optimization. Project management, time tracking and financial administration were spread across different systems. Information was transferred manually, which reduced visibility. “The handover between sales, delivery and finance didn’t run smoothly,” Orlando explains. “We wanted to move away from separate reports and spreadsheets and towards one environment where everything comes together.”
Choosing Certinia PSA
The organization chose Certinia PSA, built on the Salesforce platform. This made it possible to support the entire order-to-cash process and connect it directly to the existing CRM system. “Certinia matched our needs for management information, resource planning and project governance very well,” says Orlando. “It wasn’t perfect in every aspect, but with Certinia’s roadmap and CBEE’s expertise, we saw a future-proof solution.”
“Our administration has become faster and more streamlined, and management information is much more accessible. We can respond more quickly and serve our customers even better.”
Working with CBEE
Together with CBEE Remarkable, the system was configured and tailored to the organization. CBEE contributed in-depth knowledge of both the software and financial processes. “Their consultants respond quickly and are easy to reach. They understand our business and actively think along about how things can be improved,” Orlando says. “Especially on the finance side, their input was very valuable. The order-to-cash process now runs much more smoothly.”
Integrations as the next step
Because Enable U itself specializes in integrations, the team also developed two connections from Certinia PSA: one to Twinfield for financial administration and one to the Peppol network for digital invoicing. This ensures that project data, invoicing and management information are managed centrally. “Our administration is faster and more efficient, and management information is much more readily available,” says Orlando. “We can switch gears faster and serve our customers even better.”
A foundation for further growth
The collaboration between Enable U and CBEE shows how Certinia PSA works in practice as a scalable foundation for growth. Thanks to the combination of process knowledge, Salesforce expertise and integration capability, a solution was created that moves the organization forward. “What stands out to me most is that CBEE doesn’t just implement, they really think along,” Orlando concludes. “Together we’ve built something that grows with our ambitions.”
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